Last updated: August 11, 2026
These Terms of Use (“Terms”) govern use of the UHESAP-branded cloud business management software and related mobile / web / B2B access channels (the “Application” or “Service”). Provider: Ütaksis Yazılım Teknolojileri A.Ş. (“Company”, “we”). UHESAP is a registered trademark of ÜTAKSİS.
Contact: Çiğdem Mah. 1552 Sk. No:1 Floor:3 Interior Door No:22, Çankaya / ANKARA · Istanbul office: Halkalı Merkez Mah. Zeynebiye Cad. 1. Sardunya Sk. No:12 Apt:1, Küçükçekmece / İSTANBUL · Phone: +90 (212) 741 34 34 · Email: utaksis@utaksis.com · KEP: utaksis@hs01.kep.tr · Application: https://online.uhesap.com
The Application is interpreted together with your subscription / package agreement, order form, offer, SLA and any addenda. If those documents conflict, the commercial contract (fees, term, SLA) prevails; these Terms complete the general rules of Application use.
The uhesap.com marketing site is informational; privacy notices specific to that site are set out in the Privacy Policy and KVKK Privacy Notice.
By registering, signing in or using the Service, you accept these Terms. If you do not agree, you must not use the Service.
Anyone who opens or manages a corporate account represents that they are authorised to bind the relevant legal entity and accept the Terms on its behalf. Liability for unauthorised acts rests with that person and/or the entity they represent.
Persons under 18 may not use the Application for business purposes and may use it only under legal guardian supervision.
UHESAP is a modular, multi-tenant cloud application for managing sales, inventory, finance, agriculture, livestock, B2B and similar business processes. The Service is limited to the package / modules enabled and the features stated in your contract.
The Company reserves the right to develop, change, merge or discontinue the product roadmap, interface, features, integrations and technical infrastructure. Reasonable notice will be attempted for material changes.
Demo, trial or “try free” access may be limited in time / scope and does not automatically create a paid subscription or service-level commitment.
You are responsible for the confidentiality of your account credentials (username, email, password, API keys, etc.) and for all activity under your account. You must notify us promptly of any suspected unauthorised access.
Using strong passwords, limiting permissions by role and revoking access when staff leave are your obligations. The Company is not liable for consequences of shared or weak credentials.
You own and are responsible for the accuracy, lawfulness and third-party rights compliance of data you upload / enter (“Customer Data”). Intellectual property in Customer Data remains with you; the Company processes it only to provide, support and secure the Service and to meet legal obligations.
You agree to use the Application in accordance with applicable law, these Terms and your subscription agreement.
Prohibited activities include (without limitation): illegal content or transactions; malware; unauthorised access, security testing or reverse engineering (without written permission); overloading or abusing the Service via automation / bots; attempts to access other tenants’ data; unauthorised copying / resale of the brand or software; spam, fake registrations or fraud.
In case of breach we may suspend the account, restrict access, delete related data and terminate the contract. Compensation may be claimed for damages arising from the breach.
Fees, package scope, billing period and payment terms are set out in the relevant offer / contract / order. Unless otherwise agreed in writing, fees are payable in advance and non-refundable (subject to mandatory consumer / statutory rights).
Late payment may result in suspension or restricted access. Taxes, stamp duty and statutory withholdings are your responsibility (unless the contract states otherwise).
Upgrades / downgrades, add-on modules and user-count changes follow the Company’s current price list and procedures.
The Service is provided on an “as available” basis. Uninterrupted or error-free access is not warranted, expressly or impliedly; temporary interruptions may occur due to maintenance, updates, infrastructure or force majeure.
If a separate SLA exists, it governs availability targets and support channels. Otherwise support is provided on a reasonable-efforts basis during business days.
The Company may apply updates, patches and mandatory version migrations to improve security and performance. Indefinite support for legacy versions is not committed.
The UHESAP software, source code, database schema, interface, documentation, trademarks and related intellectual property belong to the Company or its licensors.
You receive a non-exclusive, non-transferable, limited right to use the Service during the subscription term and within the paid package. This right does not permit copying, sublicensing, resale, reverse engineering or examination for developing a competing product.
The Company may freely use, develop and commercialise feedback, suggestions or improvement requests; they create no fee or partnership right.
Processing of personal data is governed by the Privacy Policy, KVKK Privacy Notice and any data-processing addenda. Ensuring a lawful basis and content compliance for Customer Data is your responsibility.
The Company applies reasonable technical and organisational security measures; no system can be guaranteed 100% secure.
Backup policy may vary by package and infrastructure. You remain responsible for backing up and exporting critical data on your side. After contract end, data return / deletion follows the timelines and methods in the relevant agreement.
e-Document, banking, shipping, marketplace or similar third-party integrations are subject to their own terms and availability. The Company is not liable for outages, pricing or policy changes in those services.
Management of third-party API keys and accounts is your responsibility.
To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special or consequential damages, or for loss of profit, business interruption, data loss or reputational harm.
Aggregate liability for direct damages (unless mandatory law provides otherwise) is limited to the net fees you paid to the Company for the relevant subscription in the twelve (12) months preceding the claim. For free / trial use, that amount shall not exceed TRY 1,000.
Calculations, reports, inventory, tax or sector-specific outputs in the Application are decision-support tools only; they do not replace accounting, legal advice or official filings. Final verification and statutory duties remain yours.
You agree to indemnify the Company for reasonable losses, costs and legal expenses arising from your breach of these Terms or law, unlawful Customer Data, third-party rights infringements or abuse of your account.
The Service may be suspended in whole or in part for late payment, security risk, breach or legal obligation.
On expiry, mutual termination or termination for breach, access ends. Post-termination data retention / deletion follows the relevant contract and KVKK obligations.
The Company’s right to terminate for cause does not affect accrued fees or outstanding receivables.
Natural disasters, war, terror, epidemic, strike, energy / internet / hosting outages, cyber attacks, legal restrictions or similar events beyond the Company’s reasonable control may delay or prevent performance; this shall not constitute a breach.
We may update these Terms for product, legal or business-model changes. The current version takes effect when published on this page (and/or via in-app notice).
Continued use of the Service means you accept the updated Terms. Additional notice / acceptance processes in your contract remain reserved for material fee increases or changes affecting fundamental rights.
These Terms are governed by the laws of the Republic of Türkiye. Ankara courts and enforcement offices have jurisdiction; mandatory venue rules for consumers remain reserved.
If any provision is held invalid, the remaining provisions stay in force. If there is a discrepancy between the Turkish text and translations, the Turkish text prevails.
